Iterate integrates with Shopify by allowing you to launch surveys on the Checkout UI pages of your Shopify store, helping you gain valuable customer insights.
Easily gather feedback on customer preferences, track satisfaction, and measure NPS directly from Shopify Checkout. It’s simple to set up and fully customizable. Iterate turns feedback into actionable insights to improve products, enhance customer experiences, and drive meaningful growth for your business.
Step 1: Connect your Shopify store to Iterate
Log in to your Iterate account and go to your company settings page.
Go to the API & Integrations section, and click the Shopify Manage integration button.
Next, click on the Connect to Shopify button.
At this point you will be redirected to Shopify where you can install the Iterate app within your Shopify store.
Step 2: Create and Customize your Survey
From your Iterate All surveys view, click on the Create a new survey button and select the Shopify Checkout survey type.
In the Build survey step, add your questions using the survey builder.
On the Targeting options step, select where you would like the survey to be displayed, and edit any other targeting criteria.
Finally, on the Preview & publish step set the Publish your survey toggle to on.
Step 3: Add and Preview your Survey in Shopify
Visit your store Settings, select Checkout from the navigation, and then click the Customize button.
From the Customize sidebar, go to Apps, then click the + icon next to 'iterate-survey'. Select the same targeting option you configured during the survey creation step.
You should now see a preview of your survey and be able to interact with it. That's it!
Looking to add surveys to your Shopify store product pages? See our Install in Shopify Theme help article.