Follow the tips below to maximize the responses to your survey.

  • Generally weekdays from 6am - 8pm are good times to send a survey.
  • Depending on your audience you may also see improvements by sending earlier in the week and earlier in the day. Mondays and Tuesday mornings (7am - 10am) being the best.
  • If your survey is related to an action like a purchase where you want to get their feedback while it's fresh in their mind, the sooner after the action is taken the better.
  • If your survey is related to someone's overall experience with your product, give enough time for them to have formed an opinion, at least a few weeks.
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