# Iterate Help Center

> Hi, how can we help?

## Getting Started

- [What is Iterate?](http://help.iteratehq.com/en/articles/2927970-what-is-iterate.md): Learn what Iterate is and how to get started
- [Create Your First Survey](http://help.iteratehq.com/en/articles/2928045-create-your-first-survey.md): Learn about different survey types, and build your first one
- [Managing survey access and permissions](http://help.iteratehq.com/en/articles/8429767-managing-survey-access-and-permissions.md): Create user groups and set project-level permissions to manage who can view and edit your surveys

## Survey Fundamentals & Best Practices

- [Survey Basics](http://help.iteratehq.com/en/articles/2936068-survey-basics.md): Introduction to survey fundamentals
- [Response Rate Best Practices](http://help.iteratehq.com/en/articles/7183506-response-rate-best-practices.md): Quick tips on how to increase response rates
- [Writing Effective Questions](http://help.iteratehq.com/en/articles/2936123-writing-effective-questions.md): Tips on creating questions designed for accurate responses
- [Best Times to Send](http://help.iteratehq.com/en/articles/2950022-best-times-to-send.md): Optimize your email surveys by sending at the right time
- [Using the Question Bank](http://help.iteratehq.com/en/articles/13353247-using-the-question-bank.md): Speed up your survey creation by using pre-built questions or saving your own team favorites.

## Email & Link Surveys

- [Creating an Email or Link Survey](http://help.iteratehq.com/en/articles/2928098-creating-an-email-or-link-survey.md): Learn about the steps to create an email or link survey
- [Scheduling Email Surveys](http://help.iteratehq.com/en/articles/3188230-scheduling-email-surveys.md): Set your email surveys to send at a specific date and time
- [Custom domains for your surveys](http://help.iteratehq.com/en/articles/6560960-custom-domains-for-your-surveys.md): Use a custom domain as your survey URL
- [Best practices for embedded email surveys](http://help.iteratehq.com/en/articles/6602026-best-practices-for-embedded-email-surveys.md): Learn how to maximize engagement of your embedded email surveys
- [Send Email Surveys from Your Own Domain](http://help.iteratehq.com/en/articles/3033287-send-email-surveys-from-your-own-domain.md): Customize the domain your email surveys are sent from
- [Personalize Email Subject Lines And Text With Variables](http://help.iteratehq.com/en/articles/3440508-personalize-email-subject-lines-and-text-with-variables.md): Increase engagement with more personalized email surveys
- [Custom User Fields](http://help.iteratehq.com/en/articles/2835019-custom-user-fields.md): Add additional information to your survey responses
- [Embed Your Survey Into Your Own Emails](http://help.iteratehq.com/en/articles/3523176-embed-your-survey-into-your-own-emails.md): Integrate our 1-click surveys into your own emails letting you collect feedback using your existing email campaigns
- [Unsubscribes](http://help.iteratehq.com/en/articles/2845078-unsubscribes.md): View a list of users who have unsubscribed from your survey emails
- [Query Parameters](http://help.iteratehq.com/en/articles/3276421-query-parameters.md): Associate data with a user or response by passing query parameters into a link survey
- [Customize Metadata](http://help.iteratehq.com/en/articles/2835018-customize-metadata.md): Make link surveys fit your brand

## In-App Mobile Surveys

- [Creating an In-App Survey](http://help.iteratehq.com/en/articles/4298680-creating-an-in-app-survey.md): Follow these simple steps to create your first mobile app survey
- [Installing the Iterate for Android SDK](http://help.iteratehq.com/en/articles/5464531-installing-the-iterate-for-android-sdk.md): Instructions for installing Iterate within your mobile product
- [Installing the Iterate for iOS SDK](http://help.iteratehq.com/en/articles/4302298-installing-the-iterate-for-ios-sdk.md): Instructions for installing Iterate within your mobile product
- [Installing the Iterate React Native SDK](http://help.iteratehq.com/en/articles/5002440-installing-the-iterate-react-native-sdk.md): Instructions for installing Iterate within your React Native mobile product
- [Dark Mode](http://help.iteratehq.com/en/articles/5557292-dark-mode.md): Iterate supports Dark Mode for In-App Mobile Surveys
- [Custom fonts in the Iterate for Android SDK](http://help.iteratehq.com/en/articles/6732302-custom-fonts-in-the-iterate-for-android-sdk.md)
- [Custom fonts in the Iterate for React Native SDK](http://help.iteratehq.com/en/articles/6732303-custom-fonts-in-the-iterate-for-react-native-sdk.md)
- [Custom fonts in the Iterate for iOS SDK](http://help.iteratehq.com/en/articles/6437496-custom-fonts-in-the-iterate-for-ios-sdk.md)
- [Previewing Your In-App Survey](http://help.iteratehq.com/en/articles/4302307-previewing-your-in-app-survey.md): How to test your mobile app survey before launching
- [In-App Survey Examples](http://help.iteratehq.com/en/articles/4298856-in-app-survey-examples.md): Ideas and inspiration for your mobile app surveys
- [Associating Data With A User Or Response in-app](http://help.iteratehq.com/en/articles/4457590-associating-data-with-a-user-or-response-in-app.md): Learn how to associate data with a user or response to your survey

## Website Surveys

- [Creating a Website Survey](http://help.iteratehq.com/en/articles/2835011-creating-a-website-survey.md): Learn about the steps to create a website survey
- [Inline website surveys](http://help.iteratehq.com/en/articles/11126613-inline-website-surveys.md): Include a survey inline in your website, seamlessly blending in with other content to naturally prompt users to respond without interrupting
- [URL Targeting](http://help.iteratehq.com/en/articles/2835007-url-targeting.md): Learn how to target your website surveys via URL paths
- [Previewing Your Website Survey](http://help.iteratehq.com/en/articles/2835021-previewing-your-website-survey.md): How to test your website survey before launching
- [Associating Data With A User Or Response on the web](http://help.iteratehq.com/en/articles/2835009-associating-data-with-a-user-or-response-on-the-web.md): Learn how to associate data with a user or response to your survey
- [Survey Display Options](http://help.iteratehq.com/en/articles/2835013-survey-display-options.md): Learn more about where and when your website survey will display
- [Limiting Website Surveys](http://help.iteratehq.com/en/articles/3140245-limiting-website-surveys.md): Limit the number of visitors who can see surveys, and how often they're eligible to see them
- [Displaying Surveys On Mobile Devices](http://help.iteratehq.com/en/articles/2835012-displaying-surveys-on-mobile-devices.md): Iterate is responsively designed to work well on mobile web
- [Manually Triggering Surveys With JavaScript](http://help.iteratehq.com/en/articles/2835014-manually-triggering-surveys-with-javascript.md): Learn how to control when a survey is displayed with our install method
- [Javascript Response Callback](http://help.iteratehq.com/en/articles/3733703-javascript-response-callback.md): Get notified whenever a visitor responds to your survey
- [Technical FAQ](http://help.iteratehq.com/en/articles/2835010-technical-faq.md): Some common answers to questions about how Iterate works
- [Opt Out Of Iterate Tracking](http://help.iteratehq.com/en/articles/2835028-opt-out-of-iterate-tracking.md): How to opt out of Iterate
- [Install Using Google Tag Manager](http://help.iteratehq.com/en/articles/2835024-install-using-google-tag-manager.md): The easiest way to install Iterate on your website
- [Install in Shopify Theme](http://help.iteratehq.com/en/articles/2835025-install-in-shopify-theme.md): How to install Iterate on your Shopify site
- [Install On Squarespace](http://help.iteratehq.com/en/articles/2835023-install-on-squarespace.md): Easily install Iterate on your Squarespace website
- [Install On Your Site Manually](http://help.iteratehq.com/en/articles/2835020-install-on-your-site-manually.md): How to manually install Iterate with javascript

## Net Promoter Score \(NPS\) Guide

- [Net Promoter Score \(NPS\)](http://help.iteratehq.com/en/articles/2835030-net-promoter-score-nps.md)
- [Deciding Who to Send To](http://help.iteratehq.com/en/articles/2950000-deciding-who-to-send-to.md): Guide to which groups to send NPS surveys to

## Research Assistant

- [Research Assistant](http://help.iteratehq.com/en/articles/15624674-research-assistant.md): Iterate's suite of AI tools for making sense of open-ended feedback: Sentiment analysis, Follow-up questions, and Insights reports.
- [Insights reports](http://help.iteratehq.com/en/articles/15195779-insights-reports.md): Get key takeaways, sentiment shifts, and outliers from your feedback, delivered on your schedule.
- [Follow-up questions](http://help.iteratehq.com/en/articles/13927350-follow-up-questions.md): Automatically generate intelligent follow-up questions that dig deeper into freeform survey responses
- [Sentiment analysis](http://help.iteratehq.com/en/articles/15624605-sentiment-analysis.md): See how every customer feels at a glance, with each freeform response automatically classified by sentiment and tagged with key topics.

## Integrations

- [Integrations Overview](http://help.iteratehq.com/en/articles/3326236-integrations-overview.md): Send Iterate data into the tools you already use and love
- [Braze Integration](http://help.iteratehq.com/en/articles/3303016-braze-integration.md): Enrich your customer data by updating user attributes in Braze with survey responses
- [Delivering surveys via Braze email campaigns](http://help.iteratehq.com/en/articles/6437626-delivering-surveys-via-braze-email-campaigns.md)
- [Delivering surveys via Braze in-app messages](http://help.iteratehq.com/en/articles/6282376-delivering-surveys-via-braze-in-app-messages.md)
- [Iterable Integration](http://help.iteratehq.com/en/articles/3366005-iterable-integration.md): Enrich your customer data by updating user attributes in Iterable with survey responses
- [Delivering surveys via Iterable email campaigns](http://help.iteratehq.com/en/articles/11157598-delivering-surveys-via-iterable-email-campaigns.md)
- [Delivering surveys via Iterable embedded messages](http://help.iteratehq.com/en/articles/11157629-delivering-surveys-via-iterable-embedded-messages.md)
- [CleverTap Integration](http://help.iteratehq.com/en/articles/11504436-clevertap-integration.md): Enhance customer insights by syncing survey responses to CleverTap User Properties
- [Delivering surveys via Clevertap Mobile In-App Message and Web Pop-Up](http://help.iteratehq.com/en/articles/11930835-delivering-surveys-via-clevertap-mobile-in-app-message-and-web-pop-up.md)
- [Delivering surveys via CleverTap email campaigns](http://help.iteratehq.com/en/articles/11931038-delivering-surveys-via-clevertap-email-campaigns.md)
- [MoEngage Integration](http://help.iteratehq.com/en/articles/7208664-moengage-integration.md): Enrich your customer data by updating user attributes in MoEngage with survey responses
- [Delivering surveys via MoEngage email messages](http://help.iteratehq.com/en/articles/8496383-delivering-surveys-via-moengage-email-messages.md)
- [Delivering surveys via MoEngage in-app messages](http://help.iteratehq.com/en/articles/8392598-delivering-surveys-via-moengage-in-app-messages.md)
- [Delivering surveys via MoEngage on-site messages](http://help.iteratehq.com/en/articles/8496381-delivering-surveys-via-moengage-on-site-messages.md)
- [Airship integration](http://help.iteratehq.com/en/articles/8280192-airship-integration.md): Update customer profiles in Airship with survey responses to create powerful segments, campaigns, and flows.
- [Delivering surveys via Airship In-App Automation](http://help.iteratehq.com/en/articles/9134647-delivering-surveys-via-airship-in-app-automation.md)
- [Delivering surveys via Airship email campaigns](http://help.iteratehq.com/en/articles/9134650-delivering-surveys-via-airship-email-campaigns.md)
- [Segment Source Integration](http://help.iteratehq.com/en/articles/13352199-segment-source-integration.md): Iterate Source Integration Guide
- [Segment Destination Integration](http://help.iteratehq.com/en/articles/6515486-segment-destination-integration.md): Iterate Web \(Actions\) Destination Integration Guide
- [FullStory Integration](http://help.iteratehq.com/en/articles/3733140-fullstory-integration.md): Send survey responses to FullStory enabling user segments based on their feedback
- [Klaviyo Integration](http://help.iteratehq.com/en/articles/3543702-klaviyo-integration.md): Update customer profiles in Klaviyo with survey responses to create powerful segments, campaigns, and flows.
- [Mixpanel Integration](http://help.iteratehq.com/en/articles/2835029-mixpanel-integration.md): How to use Mixpanel with Iterate
- [Shopify Integration](http://help.iteratehq.com/en/articles/10407503-shopify-integration.md): Connect with customers & understand what drives their choices with our Shopify app.
- [Slack Integration](http://help.iteratehq.com/en/articles/9467389-slack-integration.md)
- [Webhooks](http://help.iteratehq.com/en/articles/2835022-webhooks.md): How to use the Iterate webhooks
- [Verifying webhook signatures](http://help.iteratehq.com/en/articles/5128402-verifying-webhook-signatures.md): Verify the events sent from Iterate to your webhooks
- [Zapier](http://help.iteratehq.com/en/articles/2835027-zapier.md): How to use Zapier with Iterate
- [Connecting Iterate to Claude and other AI assistants](http://help.iteratehq.com/en/articles/15773516-connecting-iterate-to-claude-and-other-ai-assistants.md): Connect Iterate to AI assistants like Claude so you can explore your surveys and feedback just by asking.

## FAQ

- [Survey Eligibility And Frequency](http://help.iteratehq.com/en/articles/2835008-survey-eligibility-and-frequency.md): All you need to know about how often someone will see a survey
- [How to close or turn off a survey](http://help.iteratehq.com/en/articles/6503339-how-to-close-or-turn-off-a-survey.md): Iterate surveys can be closed manually, at a certain time, or after a set number of responses
- [Invoices and receipts](http://help.iteratehq.com/en/articles/7834358-invoices-and-receipts.md)
- [Analyzing Survey Results](http://help.iteratehq.com/en/articles/2835017-analyzing-survey-results.md): Responses are aggregated and summarized on your dashboard
- [Finding Your API Key](http://help.iteratehq.com/en/articles/2835026-finding-your-api-key.md): Where to find your API keys for third-party integrations
- [Dynamic Text](http://help.iteratehq.com/en/articles/5607428-dynamic-text.md): Insert dynamic text based on user data into your surveys
- [Event Targeting](http://help.iteratehq.com/en/articles/6342407-event-targeting.md)
- [Formatting Text With Markdown](http://help.iteratehq.com/en/articles/2835015-formatting-text-with-markdown.md): Use Markdown to format text, link text, or add images to question
- [Duplicating, Renaming, or Deleting Your Survey](http://help.iteratehq.com/en/articles/3698359-duplicating-renaming-or-deleting-your-survey.md): Learn more about our survey options including deleting responses and more...
- [Adding a Prompt Before Your Survey](http://help.iteratehq.com/en/articles/4312208-adding-a-prompt-before-your-survey.md): Learn more about when is best to use a prompt before your survey
- [Pricing](http://help.iteratehq.com/en/articles/2985172-pricing.md): Learn more about the price of Iterate's plans
- [Powered by Iterate Branding](http://help.iteratehq.com/en/articles/3047559-powered-by-iterate-branding.md): Lean more about our white label add-on
- [Question Branching Logic](http://help.iteratehq.com/en/articles/8464327-question-branching-logic.md): Add logic to your survey to conditionally show questions, redirect to urls, or skip to the end of a survey based on a user's responses
- [Deleting & Anonymizing User Data](http://help.iteratehq.com/en/articles/8510771-deleting-anonymizing-user-data.md): Use our search tool to find user's and delete or anonymize their data
- [Identifying users across multiple platforms](http://help.iteratehq.com/en/articles/8582987-identifying-users-across-multiple-platforms.md): Using the external\_id property links users across platforms for seamless experiences and better data analysis
- [How to Link Out to an External URL from a Survey](http://help.iteratehq.com/en/articles/8658978-how-to-link-out-to-an-external-url-from-a-survey.md)
- [Customer Satisfaction Score \(CSAT\)](http://help.iteratehq.com/en/articles/9028527-customer-satisfaction-score-csat.md)
- [Using CSS to Customize Survey Interfaces](http://help.iteratehq.com/en/articles/6093549-using-css-to-customize-survey-interfaces.md): Customize your survey appearance with your own CSS
- [Run surveys in multiple languages](http://help.iteratehq.com/en/articles/9948613-run-surveys-in-multiple-languages.md): Add translations to your surveys across all platforms, to display questions and response options to users in their native language.
- [Scoring](http://help.iteratehq.com/en/articles/11906031-scoring.md): Assign numerical values to answer options in questions to quantify responses and calculate overall scores for submissions.
- [Using the Question Bank](http://help.iteratehq.com/en/articles/12314180-using-the-question-bank.md): Save and reuse your most common questions across surveys.
- [Email Reminders](http://help.iteratehq.com/en/articles/13046548-email-reminders.md): Use Email Reminders to automatically follow up with survey invitees.
- [Bot Detection](http://help.iteratehq.com/en/articles/13836227-bot-detection.md): Learn how we automatically filter out bot responses from your email survey data to ensure accurate results.
- [SSO \(Single Sign-On\)](http://help.iteratehq.com/en/articles/8173755-sso-single-sign-on.md): Enable Single Sign-On to allow your team to login to Iterate using your existing Identity Provider \(IdP\)
- [Google Workspace SSO](http://help.iteratehq.com/en/articles/8229238-google-workspace-sso.md): Detailed steps to configure Google Workspace as your SSO provider in Iterate
- [Okta SSO](http://help.iteratehq.com/en/articles/8550345-okta-sso.md)
- [Accessibility](http://help.iteratehq.com/en/articles/11681201-accessibility.md): Ensuring surveys delivered by Iterate are inclusive
- [Cookie Consent](http://help.iteratehq.com/en/articles/11663298-cookie-consent.md): How to handle cookie consent and best practices with Iterate
- [GDPR Compliance](http://help.iteratehq.com/en/articles/7828479-gdpr-compliance.md): Details on Iterate's GDPR Compliance
- [HIPAA Compliance](http://help.iteratehq.com/en/articles/6326347-hipaa-compliance.md): Details on Iterate's HIPAA Compliance & Business Associate Agreement
- [SOC 2 Type I & Type II Compliance](http://help.iteratehq.com/en/articles/7828482-soc-2-type-i-type-ii-compliance.md): Details on Iterate's SOC 2 Type I & Type II Complaince