FAQ

Frequently asked questions

Mike Singleton avatar Sam Brown avatar Matt Healy avatar
25 articles in this collection
Written by Mike Singleton, Sam Brown, and Matt Healy
General

Survey Eligibility And Frequency

All you need to know about how often someone will see a survey
Matt Healy avatar
Written by Matt Healy
Updated over a week ago

How to close or turn off a survey

Iterate surveys can be closed manually, at a certain time, or after a set number of responses
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

HIPAA Compliance

Details on Iterate's HIPAA Compliance & Business Associate Agreement
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

Analyzing Survey Results

Responses are aggregated and summarized on your dashboard
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Written by Matt Healy
Updated over a week ago

Finding Your API Key

Where to find your API keys for third-party integrations
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Written by Matt Healy
Updated over a week ago

Dynamic Text

Insert dynamic text based on user data into your surveys
Mike Singleton avatar
Written by Mike Singleton
Updated over a week ago

Translation

All survey text is fully customizable to aid your i18n efforts
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Written by Sam Brown
Updated over a week ago

Event Targeting

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Written by Mike Singleton
Updated over a week ago

Formatting Text With Markdown

Use Markdown to format text, link text, or add images to question
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

Duplicating, Renaming, or Deleting Your Survey

Learn more about our survey options including deleting responses and more...
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

Adding a Prompt Before Your Survey

Learn more about when is best to use a prompt before your survey
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

Pricing

Learn more about the price of Iterate's plans
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Written by Sam Brown
Updated over a week ago

Powered by Iterate Branding

Lean more about our white label add-on
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Written by Sam Brown
Updated over a week ago
Integrations

Verifying webhook signatures

Verify the events sent from Iterate to your webhooks
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Written by Mike Singleton
Updated over a week ago

Delivering surveys via Braze email campaigns

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Written by Matt Healy
Updated over a week ago

Integrations

Send Iterate data into the tools you already use and love
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

Delivering surveys via Braze in-app messages

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Written by Matt Healy
Updated over a week ago

Mixpanel

How to use Mixpanel with Iterate
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Written by Matt Healy
Updated over a week ago

Webhooks

How to use the Iterate webhooks
Mike Singleton avatar
Written by Mike Singleton
Updated over a week ago

Zapier

How to use Zapier with Iterate
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

Braze Integration

Enrich your customer data by updating user attributes in Braze with survey responses
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

FullStory Integration

Send survey responses to FullStory enabling user segments based on their feedback
Mike Singleton avatar
Written by Mike Singleton
Updated over a week ago

Iterable Integration

Enrich your customer data by updating user attributes in Iterable with survey responses
Sam Brown avatar
Written by Sam Brown
Updated over a week ago

Klaviyo Integration

Update customer profiles in Klaviyo with survey responses to create powerful segments, campaigns, and flows.
Mike Singleton avatar
Written by Mike Singleton
Updated over a week ago

Chattermill Integration

Send Iterate survey responses to Chattermill to consolidate and analyze them along with feedback from other channels
Matt Healy avatar
Written by Matt Healy
Updated over a week ago