FAQ

Survey Eligibility And Frequency

All you need to know about how often someone will see a survey

Written by Matt Healy
Updated over a week ago

Adding a Consent Statement or Terms / Privacy Notice Question

Learn how to ask respondents for consent before they continue with your survey

Written by Sam Brown
Updated over a week ago

How to close or turn off a survey

Iterate surveys can be closed manually, at a certain time, or after a set number of responses

Written by Sam Brown
Updated over a week ago

HIPAA Compliance

Details on Iterate's HIPAA Compliance & Business Associate Agreement

Written by Sam Brown
Updated over a week ago

Analyzing Survey Results

Responses are aggregated and summarized on your dashboard

Written by Matt Healy
Updated over a week ago

Finding Your API Key

Where to find your API keys for third-party integrations

Written by Matt Healy
Updated over a week ago

Dynamic Text

Insert dynamic text based on user data into your surveys

Written by Mike Singleton
Updated over a week ago

Translation

All survey text is fully customizable to aid your i18n efforts

Written by Sam Brown
Updated over a week ago

Event Targeting

Written by Mike Singleton
Updated over a week ago

Formatting Text With Markdown

Use Markdown to format text, link text, or add images to question

Written by Sam Brown
Updated over a week ago

Duplicating, Renaming, or Deleting Your Survey

Learn more about our survey options including deleting responses and more...

Written by Sam Brown
Updated over a week ago

Adding a Prompt Before Your Survey

Learn more about when is best to use a prompt before your survey

Written by Sam Brown
Updated over a week ago

Pricing

Learn more about the price of Iterate's plans

Written by Sam Brown
Updated over a week ago

Powered by Iterate Branding

Lean more about our white label add-on

Written by Sam Brown
Updated over a week ago

Verifying webhook signatures

Verify the events sent from Iterate to your webhooks

Written by Mike Singleton
Updated over a week ago

Delivering surveys via Braze email campaigns

Written by Matt Healy
Updated over a week ago

Integrations

Send Iterate data into the tools you already use and love

Written by Sam Brown
Updated over a week ago

Delivering surveys via Braze in-app messages

Written by Matt Healy
Updated over a week ago

Mixpanel

How to use Mixpanel with Iterate

Written by Matt Healy
Updated over a week ago

Webhooks

How to use the Iterate webhooks

Written by Mike Singleton
Updated over a week ago

Zapier

How to use Zapier with Iterate

Written by Sam Brown
Updated over a week ago

Braze Integration

Enrich your customer data by updating user attributes in Braze with survey responses

Written by Sam Brown
Updated over a week ago

FullStory Integration

Send survey responses to FullStory enabling user segments based on their feedback

Written by Mike Singleton
Updated over a week ago

Iterable Integration

Enrich your customer data by updating user attributes in Iterable with survey responses

Written by Sam Brown
Updated over a week ago

Klaviyo Integration

Update customer profiles in Klaviyo with survey responses to create powerful segments, campaigns, and flows.

Written by Mike Singleton
Updated over a week ago

Chattermill Integration

Send Iterate survey responses to Chattermill to consolidate and analyze them along with feedback from other channels

Written by Matt Healy
Updated over a week ago