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FAQ
Frequently asked questions
26 articles in this collection
Written by
Mike Singleton,
Sam Brown,
and
Matt Healy
General
Survey Eligibility And Frequency
All you need to know about how often someone will see a survey
Written by
Matt Healy
Updated over a week ago
Adding a Consent Statement or Terms / Privacy Notice Question
Learn how to ask respondents for consent before they continue with your survey
Written by
Sam Brown
Updated over a week ago
How to close or turn off a survey
Iterate surveys can be closed manually, at a certain time, or after a set number of responses
Written by
Sam Brown
Updated over a week ago
HIPAA Compliance
Details on Iterate's HIPAA Compliance & Business Associate Agreement
Written by
Sam Brown
Updated over a week ago
Analyzing Survey Results
Responses are aggregated and summarized on your dashboard
Written by
Matt Healy
Updated over a week ago
Finding Your API Key
Where to find your API keys for third-party integrations
Written by
Matt Healy
Updated over a week ago
Dynamic Text
Insert dynamic text based on user data into your surveys
Written by
Mike Singleton
Updated over a week ago
Translation
All survey text is fully customizable to aid your i18n efforts
Written by
Sam Brown
Updated over a week ago
Event Targeting
Written by
Mike Singleton
Updated over a week ago
Formatting Text With Markdown
Use Markdown to format text, link text, or add images to question
Written by
Sam Brown
Updated over a week ago
Duplicating, Renaming, or Deleting Your Survey
Learn more about our survey options including deleting responses and more...
Written by
Sam Brown
Updated over a week ago
Adding a Prompt Before Your Survey
Learn more about when is best to use a prompt before your survey
Written by
Sam Brown
Updated over a week ago
Pricing
Learn more about the price of Iterate's plans
Written by
Sam Brown
Updated over a week ago
Powered by Iterate Branding
Lean more about our white label add-on
Written by
Sam Brown
Updated over a week ago
Integrations
Verifying webhook signatures
Verify the events sent from Iterate to your webhooks
Written by
Mike Singleton
Updated over a week ago
Delivering surveys via Braze email campaigns
Written by
Matt Healy
Updated over a week ago
Integrations
Send Iterate data into the tools you already use and love
Written by
Sam Brown
Updated over a week ago
Delivering surveys via Braze in-app messages
Written by
Matt Healy
Updated over a week ago
Mixpanel
How to use Mixpanel with Iterate
Written by
Matt Healy
Updated over a week ago
Webhooks
How to use the Iterate webhooks
Written by
Mike Singleton
Updated over a week ago
Zapier
How to use Zapier with Iterate
Written by
Sam Brown
Updated over a week ago
Braze Integration
Enrich your customer data by updating user attributes in Braze with survey responses
Written by
Sam Brown
Updated over a week ago
FullStory Integration
Send survey responses to FullStory enabling user segments based on their feedback
Written by
Mike Singleton
Updated over a week ago
Iterable Integration
Enrich your customer data by updating user attributes in Iterable with survey responses
Written by
Sam Brown
Updated over a week ago
Klaviyo Integration
Update customer profiles in Klaviyo with survey responses to create powerful segments, campaigns, and flows.
Written by
Mike Singleton
Updated over a week ago
Chattermill Integration
Send Iterate survey responses to Chattermill to consolidate and analyze them along with feedback from other channels
Written by
Matt Healy
Updated over a week ago